Do you have costumes available to rent?
Yes, we offer a large selection of great quality rental costumes. For availability and price of rental costumes, please call our store at 865-531-7250.
When will my order ship?
Orders will usually take 24 hours to process and ship.
Orders placed on Friday will generally ship out the following monday.
What are the shipping charges?
Upon checking out and choosing the shipping method, you will be provided with
a calculated shipping cost.
The calculated shipping cost is estimated and it not the exact cost, though is usually correct.
We charge a five dollar handleing fee on orders less than fifty dollars
What does this label mean? 
Items tagged with this label will have a higher shipping amount than it will show on your invoice. This is due to the way UPS calculates shipping on boxes over a certain size. If you choose Next Day Air or Second Day Air on an item marked with this label, the shipping could be greater than $100. We will always contact you if your shipping amount is much more than stated on your invoice.
What if an item on my order is not in stock?
You will be contacted if one or more of the items on your order are not in stock.
How long will it take for me to receive my package if I choose UPS ground shipping?
Although packages shipped via UPS ground are not guaranteed to arrive in the amount of days stated, they usually do. The map below is not intended to be definite, but a reference by which you can see when your package should arrive. If you need your package on a guaranteed date, please choose one of the guaranteed shipping methods such as Next Day Air, Second Day Air or Three Day Select. Show/Hide UPS ground map
Times stated above are for time-in-transit and do not include weekends or holidays. Map provided by UPS.com
How do I search for an item?
You can easily search for an item by using the search bar at the top of the page.
If the search does not return any results, try narrowing your search down to one word.
If you know the item number of the product you are looking for, that can be typed into the search bar as well.
